Contact us

imprint

Responsible:

This website is operated by TerraTransfer GmbH, Ottostr. 19a, D-44867 Bochum. TerraTransfer GmbH is legally represented by its managing director, Marcel Delker.

Contact:

Telephone: 49 (0)2327 83 44 85 -1 Fax: 49 (0)2327 83 44 85 -7 E-Mail: info@terratransfer.de

Register entry:

Bochum District Court, Commercial Register HRB 6778

VAT ID:

DE209458277

Privacy Policy

General information The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data is all data with which you can be personally identified. Detailed information on data protection can be found in our privacy policy listed below this text. Data collection on our website Who is responsible for data collection on this website? Data processing on this website is carried out by the website operator. You can find their contact details in the website's imprint. How do we collect your data? Your data is collected, on the one hand, when you provide it to us. This can, for example, be data that you enter into a contact form. Other data is automatically collected by our IT systems when you visit the website. This is primarily technical data (e.g., Internet browser, operating system, or time of page access). This data is collected automatically as soon as you enter our website. What do we use your data for? Some of the data is collected to ensure the error-free provision of the website. Other data may be used to analyze your user behavior. What rights do you have regarding your data? You have the right to receive information about the origin, recipient, and purpose of your stored personal data free of charge at any time. You also have the right to request the correction, blocking, or deletion of this data. You can contact us at any time at the address provided in the imprint with regard to this and other questions about data protection. Furthermore, you have the right to lodge a complaint with the responsible supervisory authority. Analysis tools and third-party tools When you visit our website, your surfing behavior may be statistically analyzed. This is done primarily with cookies and so-called analysis programs. The analysis of your surfing behavior is generally anonymous; surfing behavior cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. You can find detailed information in the following privacy policy. You can object to this analysis. We will inform you about the options for objection in this privacy policy. General information and mandatory information Data protection The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this privacy policy. When you use this website, various personal data is collected. Personal data is data with which you can be personally identified. This privacy policy explains which data we collect and what we use it for. It also explains how and for what purpose this is done. We would like to point out that data transmission over the Internet (e.g. when communicating by e-mail) can have security gaps. Complete protection of data from access by third parties is not possible. Note on the responsible party The responsible party for data processing on this website is: TerraTransfer GmbH Ottostr. 19a45357 BochumPhone: 49 (0)2327 / 8344851Fax: 49 (0)327 / 8344857The responsible body is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g. names, e-mail addresses, etc.).Revocation of your consent to data processingMany data processing operations are only possible with your express consent. You can revoke your consent at any time. An informal email to us is sufficient. The legality of the data processing carried out up to the time of revocation remains unaffected by the revocation.Right to lodge a complaint with the competent supervisory authorityIn the event of violations of data protection law, the data subject has the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority for data protection issues is the State Data Protection Commissioner of the federal state in which our company is headquartered. A list of data protection officers and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html. Right to data portability: You have the right to have data that we process automatically based on your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done if technically feasible. SSL or TLS encryption: This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line. If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties. Information, blocking, deletion Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipient and the purpose of the data processing and, if applicable, a right to correction, blocking or deletion of this data. You can contact us at any time at the address provided in the imprint if you have any questions about this or other issues relating to personal data.Types of data processed:Inventory data (e.g., names, addresses), contact data (e.g., email, telephone numbers), content data (e.g., text entries, photographs, videos), contract data (e.g., subject matter of the contract, term, customer category), payment data (e.g., bank details, payment history), usage data (e.g., statistics), meta/communication data (e.g., device information, IP addresses).Processing of special categories of data (Art. 9 (1) GDPR):In principle, no special categories of data are processed unless they are provided by the users, e.g., entered in online forms.Categories of persons affected by the processing: Customers/prospective customers/suppliers. Visitors and users of the online offering.Hereinafter, we refer to the data subjects collectively as "users".Purpose of processing: To provide the online offering, its content and functions. Provision of contractual services, service and customer care. Answering contact inquiries and communicating with users. Security measures. Status: May 22, 2018. Relevant legal bases. In accordance with Art. 13 GDPR, we inform you of the legal basis for our data processing. If the legal basis is not mentioned in the privacy policy, the following applies: The legal basis for obtaining consent is Art. 6 (1) (a) and Art. 7 GDPR. The legal basis for processing to fulfill our services and implement contractual measures as well as answering inquiries is Art. 6 (1) (b) GDPR. The legal basis for processing to fulfill our legal obligations is Art. 6 (1) (c) GDPR. And the legal basis for processing to protect our legitimate interests is Art. 6 (1) (f) GDPR. In the event that vital interests of the data subject or another natural person require the processing of personal data, Art. 6 (1) (d) GDPR serves as the legal basis.Changes and updates to the data protection declaration We ask you to inform yourself regularly about the content of our data protection declaration. We will adapt the data protection declaration as soon as the changes to the data processing carried out by us make this necessary. We will inform you as soon as the changes require your cooperation (e.g. consent) or other individual notification.Security measures In accordance with Art. 32 GDPR, taking into account the state of the art, the implementation costs and the nature, scope, circumstances and purposes of the processing as well as the different likelihood and severity of the risk to the rights and freedoms of natural persons, we take appropriate technical and organizational measures to ensure a level of protection appropriate to the risk; These measures include, in particular, ensuring the confidentiality, integrity, and availability of data by controlling physical access to the data, as well as the relevant access, input, and transfer, ensuring availability, and separating it. Furthermore, we have established procedures that ensure the exercise of data subject rights, the deletion of data, and response to data threats. Furthermore, we consider the protection of personal data right from the development and selection of hardware, software, and processes, in accordance with the principle of data protection by design and through data protection-friendly default settings (Article 25 GDPR). The security measures include, in particular, the encrypted transmission of data between your browser and our server. Cooperation with processors and third parties If, as part of our processing, we disclose data to other persons and companies (processors or third parties), transmit it to them or otherwise grant them access to the data, this will only take place on the basis of legal permission (e.g. if transmission of the data to third parties, such as payment service providers, is necessary to fulfil the contract in accordance with Art. 6 (1) (b) GDPR), you have consented, a legal obligation provides for this or on the basis of our legitimate interests (e.g. when using agents, web hosts, etc.). If we commission third parties to process data on the basis of a so-called "order processing agreement", this is done on the basis of Art. 28 GDPR. Transfers to third countries If we process data in a third country (i.e. outside the European Union (EU) or the European Economic Area (EEA)) or if this occurs as part of the use of third-party services or the disclosure or transfer of data to third parties, this will only occur if it is necessary to fulfil our (pre-)contractual obligations, on the basis of your consent, due to a legal obligation or on the basis of our legitimate interests. Subject to legal or contractual permissions, we will only process or have data processed in a third country if the special requirements of Art. 44 et seq. GDPR are met. This means that processing is carried out, for example, on the basis of special guarantees, such as the officially recognised determination of a data protection level corresponding to that of the EU (e.g. for the USA through the “Privacy Shield”) or compliance with officially recognised special contractual obligations (so-called “standard contractual clauses”). Rights of the data subjects You have the right to request confirmation as to whether or not data concerning you is being processed and to request information about this data as well as further information and a copy of the data in accordance with Art. 15 GDPR. According to Art. 16 GDPR, you have the right to request that the data concerning you be completed or that inaccurate data concerning you be corrected. In accordance with Art. 17 GDPR, you have the right to request that the data concerned be deleted immediately or, alternatively, to request that the processing of the data be restricted in accordance with Art. 18 GDPR. You have the right to request that the data concerning you that you have provided to us be received in accordance with Art. 20 GDPR and to request that this data be transmitted to other responsible parties. Furthermore, according to Art. 77 GDPR, you have the right to lodge a complaint with the competent supervisory authority. Data collection on our websiteCookiesSome of our websites use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. Cookies are used to make our service more user-friendly, effective, and secure. Cookies are small text files that are stored on your computer and saved by your browser.Most of the cookies we use are so-called "session cookies." They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognize your browser the next time you visit.You can set your browser so that you are informed about the use of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when you close the browser. If cookies are deactivated, the functionality of this website may be limited. Cookies that are necessary for electronic communication or for the provision of certain functions you have requested (e.g., shopping cart function) are stored on the basis of Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in storing cookies to ensure the technically error-free and optimized provision of its services. If other cookies (e.g., cookies for analyzing your surfing behavior) are stored, these are treated separately in this privacy policy. Server log files The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are: Browser type and version Operating system used Referrer URL Host name of the accessing computer Time of the server request IP address User name when logging in This data will not be merged with other data sources.The basis for data processing is Art. 6 (1) (b) GDPR, which permits the processing of data to fulfill a contract or pre-contractual measures.Contact formIf you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provided there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions. We will not pass this data on without your consent.The processing of the data entered in the contact form is therefore exclusively based on your consent (Art. 6 (1) (a) GDPR). You can revoke this consent at any time. An informal message to us by e-mail is sufficient. The legality of the data processing operations carried out up to the time of revocation remains unaffected by the revocation. The data you enter in the contact form will remain with us until you request deletion, revoke your consent to storage, or the purpose for storing the data no longer applies (e.g., after your inquiry has been processed). Mandatory legal provisions—in particular retention periods—remain unaffected. Processing of data (customer and contract data) We collect, process, and use personal data only to the extent that it is necessary to establish, shape, or modify the legal relationship (master data). This is done on the basis of Art. 6 (1) (b) GDPR, which permits the processing of data to fulfill a contract or for pre-contractual measures. We collect, process, and use personal data about the use of our website (usage data) only to the extent necessary to enable the user to use the service or to bill them. The collected customer data will be deleted after completion of the order or termination of the business relationship. Statutory retention periods remain unaffected.Newsletter With the following information we inform you about the contents of our newsletter as well as the registration, dispatch and statistical evaluation procedures as well as your right of objection. By subscribing to our newsletter, you agree to receive it and to the procedures described. Content of the newsletter: We send newsletters, emails and other electronic notifications with advertising information (hereinafter "newsletter") only with the consent of the recipient or legal permission. If the content of the newsletter is specifically described when registering for the newsletter, it is decisive for the user's consent. Otherwise, our newsletters contain information about our products, offers, promotions and our company. Double opt-in and logging: Registration for our newsletter is carried out using a so-called double opt-in process. This means that after registration you will receive an email asking you to confirm your registration. This confirmation is necessary so that no one can register using someone else's email address. Registrations for the newsletter are logged in order to be able to prove the registration process in accordance with legal requirements. This includes saving the time of registration and confirmation, as well as the IP address. Changes to your data stored by the shipping service provider are also logged. Registration data: To subscribe to the newsletter, it is sufficient to provide your email address. The newsletter is sent and success is measured on the basis of the recipient's consent in accordance with Art. 6 (1) (a), Art. 7 GDPR in conjunction with Section 7 (2) No. 3 UWG or on the basis of legal permission in accordance with Section 7 (3 UWG). The registration process is logged on the basis of our legitimate interests in accordance with Art. 6 (1) (f) GDPR and serves as proof of consent to receive the newsletter. Cancellation/Revocation - You can cancel the receipt of our newsletter at any time, i.e. revoke your consent. You will find a link to unsubscribe from the newsletter at the end of every newsletter. If users have only subscribed to the newsletter and then canceled their subscription, their personal data will be deleted.Integration of third-party services and content Based on our legitimate interests (i.e. interest in the analysis, optimization and economic operation of our online offering within the meaning of Art. 6 (1) (f) GDPR), we use content or service offerings from third parties in our online offering in order to integrate their content and services, such as videos or fonts (hereinafter collectively referred to as “content”). This always requires that the third-party providers of this content perceive the IP address of the user, since without the IP address they would not be able to send the content to their browser. The IP address is therefore necessary for the display of this content. We endeavor to only use content whose respective providers only use the IP address to deliver the content. Third-party providers may also use so-called pixel tags (invisible graphics, also known as “web beacons”) for statistical or marketing purposes. The "pixel tags" can be used to evaluate information such as visitor traffic on the pages of this website. The pseudonymous information can also be stored in cookies on the user's device and contain, among other things, technical information about the browser and operating system, referring websites, time of visit and other information about the use of our online offering, as well as be linked to such information from other sources. The following illustration provides an overview of third-party providers and their content, along with links to their privacy policies, which contain further information on data processing and, in some cases already mentioned here, options for objection (so-called opt-out): Maps of the "Google Maps" service provided by the third-party provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Privacy policy: https://www.google.com/policies/privacy/, Opt-out: https://www.google.com/settings/ads/. Maps of the “OpenStreetMap” service, Administrative contact: OpenStreetMap Foundation, 132 Maney Hill Road, B72 1JUSutton Coldfield, GB https://wiki.osmfoundation.org/wiki/Privacy_Policy Videos of the “YouTube” platform of the third-party provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Privacy policy: https://policies.google.com/privacy, Opt-Out: https://adssettings.google.com/authenticated. Videos of the “Vimeo” platform Administrative contact: Vimeo, Inc. 555 West 18th Street, 2nd Floor, New York, NY 10011, USA Privacy policy: https://vimeo.com/privacy 77.io / SMS77 eK Owner: Christian Leo, Köhlerkoppel 19, 24109 Melsdorf. https://www.sms77.io/de/unternehmen/datenschutz/